1. The property, known as Casa Pantaleo, Campo Sportivo, San Pantaleo, Arzachena, Sardinia (The Property) is offered for holiday rental subject to confirmation by Mr Geremy Thomas (The Owner) to the Renter (The Client, The Guest).
  2. In these Booking Conditions references to “The Client” include the first-named person on the Booking and all persons on whose behalf the Booking is made.
  3. In making a Booking, the Guest agrees that these Terms and Conditions have been read, understood and have been accepted and agreed to by the Client without reservation and without exception.
  4. To reserve the Property, the Client should complete the online Booking Form and return it together with payment of the initial, non refundable Booking Deposit (being 30% of the total rent due). Payments are to be received by Carbon Managers Ltd, the Management Company representing the Owner. Following receipt of the online Booking Form and Deposit (or Full Payment if within 8 weeks of the Rental Period), a Booking Confirmation letter will be sent by Carbon Managers Ltd via email. This is the formal acceptance of the booking.
  5. The balance of the rent together with the Refundable Security Deposit (see clause 7) is payable not less than 8 weeks before the start of the Rental Period. If payment is not received by the due date, the Owner reserves the right to give notice in writing via email that the reservation is cancelled. The Client will remain liable to pay the balance of the Rent unless the Owner is able to re-let the Property. In this event, Clause 8. of these Booking Conditions will apply. Reservations made within 8 weeks of the start of the rental period require full payment at the time of the booking together with the Refundable Security Deposit.
  6. Any pre-arranged chargeable expenses (e.g. pre-booked housekeeping, in-villa catering services or boat charter) arising during the rental period should be settled in advance.
  7. A Refundable Security Deposit is required, being 20% of the total booking amount) in case of for example, damage to the Property or its contents.   However, the sum reserved in this Clause shall not limit the Client’s liability to the Owner.  The Owner will account to the Client for the Security Deposit which will normally be refunded within one week of the end of the Rental Period after deducting: (a) all additional expenses incurred on the Client’s behalf (e.g. additional charges for goods, services and staff which have not been directly paid by the Client); and (b) the cost of replacement or repair for any loss or damage to the Property or its surrounds or contents caused during the Rental Period. If this cost cannot be reasonably determined prior to the Client’s departure, the Owner or the Owner’s Representatives are entitled to withhold a reasonable estimate from the Client’s Security Deposit, and will return any balance to the Client as soon as possible after the actual cost has been determined.
  8. Subject to Clauses 2. and 3. above, in the event of a cancellation, refunds of amounts paid will only be made if the Owner is able to re-let the Property and any losses or expenditure incurred in so doing will be deducted from the refundable amount. The Client is strongly recommended to arrange a comprehensive travel insurance policy, including cancellation cover, and to have full cover of the party's personal belongings, public liability etc., since these are not covered by the Owner's insurance.
  9. In the event that the Owner needs to make a significant alteration to, or cancel, a booking, he will inform the Client as soon as possible.  If the Client is  to prepared to accept any significant alteration they will be entitled to cancel their booking and will receive a full refund of the booking cost from the Owner.  The Owner has no liability to the Client beyond the refund of the booking cost. 
  10. The rental period shall commence at 4.00 p.m. on the first day and finish at 10.00 am on the last day of the rental period. On the day of departure the clearing of linen from bedrooms will commence at 9.00 am. However, Clients may remain in the house until 10.00 am. The Owner shall not be obliged to offer the accommodation to the Client before the time stated and the Client shall not be entitled to remain in occupation after the time stated in this Clause.
  11. The maximum number to reside in the Property must not exceed the number agreed at the time of booking unless the owner has given written permission. The Owner reserves the right to refuse admission if this condition is not observed.
  12. The Owner regrets that he cannot accept (or will only accept at his discretion) bookings in which (a) the majority are under the age of 25, with the exception of families or supervised groups; or (b) stag and hen parties; or (c) large same sex groups.
  13. All bookings are assumed to be for normal holiday purposes only, and the Client agrees that the use of the Property will be limited to this purpose unless otherwise confirmed in writing.
  14. The Client agrees to be a considerate tenant, to take good care of the Property and to leave it in a clean and tidy condition at the end of the rental period.  The Owner reserves the right to make a retention from the Refundable Security Deposit to cover additional cleaning costs if the Client leaves the Property in an unacceptable condition.  The Client also agrees not to act in any way which would cause disturbance to those resident in neighbouring properties.
  15. The Client shall report to the Owner's Representative without delay any defects in the property or breakdown in the equipment, plant, machinery or appliances in the Property, garden, swimming pool and hot tub, and arrangements for repair and/or replacement will be made as soon as possible.
  16. The Owner does not accept any responsibility or liability for: (a) any physical injury, sickness, death, loss, damage, inconvenience or additional expenses incurred by the Client, their party or visitors regardless of the cause; (b) any vehicle or the contents of any vehicle used, hired or engaged by the Client or their party during the Rental Period; (c) any temporary defect or stoppage in the supply of public services or utilities to the Property, nor in respect of any equipment, plant, machinery or appliance at the Property; (d) inability of the Client to enter the location of the Property or stay at the Property for all or part of the Rental Period as a result of failure to obtain appropriate travel or visa documentation, cancellation or amendments to travel arrangements or the missing of flights or travel connections; and/or (e) any loss, damage or inconvenience caused to or suffered by the Client as a result of, but not limited to, strife, strike, demonstration, riot, terrorist activity (threatened or actual), infectious disease, sickness or pandemic and government measures to combat such outbreaks, weather conditions, the act of any government or other national or local authority including port or river authorities, industrial dispute, lock closure, natural or nuclear disaster, fire, chemical or biological disaster, problems relating to transport and airport regulations caused by technical, mechanical or electrical breakdowns, or any technical, structural, electrical, plumbing or other problems or difficulties with the Property which make it unsafe or unusable, or any other circumstances which amount to ‘force majeure’ or Acts of God, or other events beyond the control of the Owner, his Representatives or Suppliers.
  17. Under no circumstances will the Owner or their Representatives individually or collectively be liable to make any payment or give any refund or compensation of any amount over and above the total rental amount paid for the rental period.
  18. The use of the accommodation and its amenities, such as the swimming pool, BBQ, hot tub, table-tennis, boules and other games, is entirely at the Client's risk and no responsibility can be accepted by the Owner for injury or loss or damage to the Client or his visitors and their belongings.
  19. The Owner has no wish to have dissatisfied Clients and considers it part of the contract to be given the opportunity to put right any complaints the Client may have. In the unlikely event that the Client needs to complain, he or she should contact the Owner so that she has the opportunity to settle any grievances during the Client's stay. The Owner cannot accept complaints made after the Client has returned home if she has not been given the opportunity to put matters right during the Client's stay. The Owner cannot accept responsibility for breakdown in the supply of water or electricity, nor of the swimming pool filtration system, but will make every effort to solve problems of this nature through the services of the Owner's onsite management or other representatives.  If the Client abandons the Property before first informing the Owner, he/she will lose all rights to compensation.
  20. Whilst every effort has been made to ensure that the representations contained in the Owner's website or other advertising matter are made in good faith, neither they nor any oral representations made by the Owner or his Representatives will create liability on his behalf.
  21. No pets of any kind are allowed on the Property.
  22. Smoking is not permitted inside the Property, under covered areas or near any open doors and windows.  The use of Pyrotechnics is not permitted anywhere on the Property.
  23. All keys and other access instruments to the Property must be delivered up to the Owner’s onsite management at the end of the rental period.
  24. Electricity consumption will be charged for in excess of a weekly allowance of €400.  The Property’s meter will be read at the start and end of each stay.
  25. If any provisions of this agreement are held to be invalid or unenforceable, the invalid or enforceable provisions shall not affect the validity of this agreement and the remaining provisions shall remain in full force and effect.
  26. This contract shall be governed by English law in every particular including formation and interpretation and shall be deemed to have been made in England. Any proceeding arising out of or in connection with contract may be brought in any court of competent jurisdiction in England.

These Booking Conditions and advertising literature supersede any and all previous issues.